Privacy Policy

Privacy Policy

This Privacy Policy explains how Velvet Muse collects, uses, and protects information when you use our portrait creation services. We are committed to handling your information responsibly and providing a transparent experience.

Information We Collect

Velvet Muse may collect information you provide, such as prompts, selected preferences, generated images, and contact details. We may also collect basic technical information, such as device data and usage activity, to help operate and improve our services.

How We Use Information

We use collected information to provide our services, process image requests, respond to support inquiries, maintain platform security, prevent misuse, and improve the overall user experience.

Third-Party Services

We may work with trusted third-party providers for services such as hosting, analytics, payments, security, customer support, and technology infrastructure. These providers only receive access to information needed to perform their services.

Data Retention

We retain information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and maintain security. Retention periods may vary depending on the type of information and how it is used.